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Terms of Use

Please read the following terms & conditions very carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions (“Terms”).

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of domain name, https://piaah.com/and its mobile application (collectively be referred to as ‘Website’).

By subscribing to or using any of our services you agree that you have read, understood and are bound by the Terms, regardless of how you subscribe to or use our service. If you do not want to be bound by the Terms, you must not subscribe to or use our services.

In these Terms, references to “you”, “User” shall mean the end user accessing the Website, its contents and using the Services offered through the Website. “Service Providers” mean independent third party service providers, and “we”, “us” “Company” and “our” shall mean Spoteezy Tech Private Limited, affiliates and partners.

We reserve the right, at our sole discretion, to change, modify, add or remove portions of these Terms at any time without any prior written notice to you. You are responsible to review these Terms periodically for updates / changes. Your continued use of the Website following the posting of changes will mean that you accept and agree to the revisions. As long as you comply with these Terms, we grant you a personal, non-exclusive, non-transferable, limited privilege to enter and use 

PLEASE READ THESE TERMS CAREFULLY. YOUR ACCEPTANCE OF TERMS CONTAINED HEREIN CONSTITUTES THE AGREEMENT BETWEEN YOU AND COMPANY FOR THE PURPOSE AS DEFINDED HEREUNDER.

  1. User Account, Password and Security

(a) User Account

An account may be made with Company to use our Services. However, these are few rules which are needed to be complied by you before using our Website:

 

  1. A) You must be 18 or older to use our Services. Otherwise, you may only use our Services under the supervision of a parent or legal guardian. Further, Transaction on the Website is available only to persons who can form legally binding contracts under the Indian Contract Act, 1872.

 

  1. B) Provide accurate information – False information or impersonating another person or Company through your account will not be entertained.

 

  1. C) Choosing of an appropriate Username- A username that is offensive, vulgar, or infringes someone’s intellectual property rights will be violating the Terms.
  2. D) You are solely responsible for your Account-You will receive a password and account designation upon completing the Website registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify https://piaah.com/of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. https://piaah.com/ cannot and will not be liable for any loss or damage arising from your failure to comply with this Section. The security of your Personal Information is of prime importance to us. However, due to the inherent open nature of the Internet, we do not guarantee that communications between you and Company or information stored on the Site or our servers, will be completely free from unauthorized access by third parties such as hackers, and your use of the Site is at your own risk. We have put in place reasonable physical, electronic, and managerial procedures to safeguard the information we collect, including limiting access to the Personal Information contained on our servers. Only those employees who need access to your information to perform their duties are authorized to have access to your Personal Information.

We reserve the right to refuse access to the Website, terminate accounts, remove or edit content at any time without notice to you. Further, you consent to receive communications via electronic records from Us periodically and as and when required.

(b) User Content:

Company may provide you with interactive opportunities on the Website, including, by way of example, the ability to post User ratings and reviews (collectively, “User Content”). You represent and warrant that you are the owner of, or otherwise have the right to provide, all User Content that you submit, post and/or otherwise transmit (“Make Available”) to the Website and/or through the Services. You hereby grant Company a perpetual, irrevocable, transferable, fully paid, royalty-free, non-exclusive, worldwide, fully sub licensable right and license to use, copy, display, publish, modify, remove, publicly perform, translation, create derivative works, distribute and/or otherwise use the User Content in connection with Company business and in all forms now known or hereafter invented (“Uses”), without notification to and/or approval by you. You further grant Company a license to use your username and/or other User profile information, including without limitation your ratings history, to attribute User Content to you in connection with such uses without notification or approval by you.

 

(c) Feedback

You agree that any submission of any ideas, suggestions, and/or proposals to Company through its suggestion, feedback, will forum or similar pages (Feedback”) is at your own risk and that Company has no obligations (including without limitation obligations of confidentiality) with respect to such Feedback. You represent and warrant that you have all rights necessary to submit the Feedback and you hereby grant to Company a perpetual, irrevocable, transferable, fully paid, royalty-free, non-exclusive, worldwide, fully sub licensable right and license to use, copy, display, publish, modify, remove, publicly perform translate, create derivative works, distribute and/or otherwise use such Feedback.

(d) Rating and Reviews

Users of this Website may post reviews, comments and other content; send communications; and submit suggestions, ideas, comments, questions, or other information, as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties, or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam” ( ‘’Ratings’’ and ‘’Reviews’’). Such Ratings and Reviews are considered User Content and are governed by this Agreement. Ratings and Reviews are not endorsed by Company and do not represent the views of Company or its affiliates. Company does not assume liability for Ratings and Reviews or for any claims for economic loss resulting from such Ratings and Reviews. Because we strive to maintain a high level of integrity with respect to Ratings and Reviews posted or otherwise made available on the Website or through the Services, you agree that: () you will base any Rating or Review on first-hand experience with Company (i) you will not provide a Rating or Review for any Product of Company for which you have an ownership interest, employment relationship or other affiliation or for any of that Company competitors. (ii) User’s review will comply with the Terms of this Agreement. If Company determines, in its sole discretion, that any Rating or Review could diminish the integrity of the Ratings and Reviews, we may exclude such User Content without notice.

  1. Services Offered

The Website of the Companyprovides the service that enables users to purchase “Products” Upon placing an order, Company shall ship the product to you and be entitled to its payment for the Services. For any shipping, exchange, cancellation and payment related query, please visit: Shipping policy

  1. Privacy Policy

The User hereby consents, expresses and agrees that he has read and fully understands the Privacy policy of Company. The user further consents that the terms and contents of such Privacy Policy are acceptable to them.

  1. Limited Users

The User agrees and undertakes not to reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish license, create derivative works from transfer, or sell any information or software obtained from the Website. Limited reproduction and copying of the content of the Website is permitted provided that Company name is stated as the source and prior written permission of Company is sought. For the removal of doubt, it is clarified that unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content of the Website is not permitted.

  1. User Conduct and Rules

You must not use the Website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way You understand that you, and not Company are responsible for all electronic communications and content sent from your computer to us and you must use the Website for lawful purposes only. You must not use the website for any of the following:

  • for fraudulent purposes, or in connection with a criminal offense or other unlawful activity
  • to send, use or reuse any material that does not belong to you; or is illegal, offensive (including but not limited to material that is sexually explicit content or which promotes racism, bigotry, hatred or physical harm), deceptive, misleading, abusive, indecent, harassing, blasphemous, defamatory, libelous, obscene, pornographic, pedophilic or menacing; ethnically objectionable, disparaging or in breach of copyright, trademark, confidentiality, privacy or any other proprietary information or right; or is otherwise injurious to third parties; or relates to or promotes money laundering or gambling; or is harmful to minors in any way; or impersonates another person; or threatens the unity, integrity, security or sovereignty of India or friendly relations with foreign States; or objectionable or otherwise unlawful in any manner whatsoever; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any spam
  • to cause annoyance, inconvenience or needless anxiety
  1. No Compensation Policy

If the quality of any products, services, information, or other material purchased or obtained by you through the Website did not meet the Users expectations, no compensation will be given other than the return and/ or refund of the product, if applicable. The user cannot request compensation for any reason, including any variation in the finish or appearance of the final product; any delay in delivery caused by unforeseen circumstances; any special, incidental indirect consequential damage of any kind caused by a product missed opportunities to avail certain discounts; any issue with our Delivery partners or their personnel; any voucher which got deactivated due to the end of expiry date; unavailability of items which the customer tried to purchase etc. Company reserves the right to cancel orders and block accounts of such customers without any prior notice.

  1. User warranty and Representations

The User guarantees, warrants, and certifies that he is the owner of the content which he submits or otherwise authorized to use the content and that the content does not infringe upon the property rights, intellectual property rights or other rights of others. The User further warrants that to his knowledge, no action, suit, proceeding, or investigation has been instituted or threatened relating to any content, including trademark, trade name service mark, and copyright formerly or currently used by him in connection with the Services rendered by the Website.

  1. Intellectual Property Rights

Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, Company owns all Intellectual Property Rights to and into the Website, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, trademarks, trade names, service marks designs, know-how, trade secrets and inventions (whether patentable or not), goodwill, source code, meta tags, databases, text. content, graphics, icons, and hyperlinks. The User acknowledges and agrees that he shall not use, reproduce or distribute any content from the Website belonging to Company without obtaining authorization from Company. Notwithstanding the foregoing, it is expressly clarified that the User will retain ownership and shall solely be responsible for any content that he provides or uploads when using any Service, including any text, data, information, Images, photographs, music, sound, video or any other material which he may upload, transmit or store when making use of our various Service. However with regard to the product customization Service (as against other Services like blogs and forums), User expressly agrees that by uploading and posting content on to the Website for public viewing and reproduction/use of your content by third party users, he accepts the Third Party User whereby granting a non-exclusive license for the use of the same.

  1. Intellectual Property Claims

We respect the intellectual property of others. If you believe that your intellectual property rights have been used in a way that gives rise to concerns of infringement or there is any other claim against objectionable content, please write to us.

  1. Links to Third Party Sites

The Website may contain links to other websites, the third party platforms of our affiliated companies and certain other businesses for which, Company assumes no responsibility for examining or evaluating the products and services offered by them. Company does not warrant the offerings of, any of these businesses or individuals or the content of such third party websites/ platform(s). The users are requested to verify the accuracy of all the information on their own before undertaking any reliance on such information.

  1. Warranties and Limitation of Liability

This Website, all the materials and products (including but not limited to software) and services, included on or otherwise made available to you through this site are provided on “as is” and “as available” basis without any representation or warranties, express or implied except otherwise specified in writing. Without prejudice to the forgoing paragraph, Company does not warrant that:

  • This Website will be constantly available, or available at all; or
  • The information on this Website is complete, true, accurate or non-misleading.

Company will not be liable to you in any way or in relation to the contents of, or use of, or otherwise in connection with, the Website. Company does not warrant that this site; information, content, materials, product (including software) or services included on or otherwise made available to you through the Website; their servers; or electronic communication sent from us are free of viruses or other harmful components.

Nothing on Website constitutes, or is meant to constitute, advice of any kind.

We will do our utmost to ensure that availability of the Website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the Website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services at any time without prior notice. We will attempt to limit the frequency and duration of any such suspension or restriction.

In no event shall Company be liable to any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting from:

  • Inability to use the Services:
  • unauthorized access or alteration or the user’s transmissions

Notwithstanding the above, if the Company is found liable for any proven and actual loss or damage which arises out of or in any way connected with any of the occurrences described above, then you agree that the liability of Company shall be restricted to, in the aggregate, any Service/transactional fees paid by you to Company in connection with such transaction(s)/ Services on this Website, if applicable.

The Company has no control over the third party websites which would be provided to you through its Website. You acknowledge and agree that under no circumstance shall Company be liable for your using the services offered or provided by any third party service provider.

  1. Indemnity and Release

You shall indemnify and hold harmless Company, its subsidiaries, affiliates and their respective officers, directors, agents and employees, from any claim or demand, or actions including reasonable attorney’s fees, made by any third party or penalty imposed due to or arising out of your breach of these Terms any document incorporated by reference, or your violation of any law, rules, regulations or the rights of a third party.

You hereby expressly release Company and/or its affiliates and/or any of its officers and representatives from any cost, damage, liability or other consequence of any of the actions/ inactions of the vendors and specifically waiver any claims or demands that you may have in this behalf under any statute, contract or otherwise.

  1. Events beyond our reasonable control

We will not be held responsible for any delay or failure to comply with our obligations under these Terms if the delay or failure arises from any cause which is beyond our reasonable control.

  1. Waiver

If you breach these Terms we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these Terms.

  1. Governing law and Jurisdiction

These conditions are governed by and construed in accordance with the laws of India. Any dispute, controversy or claim arising out of or in relation to this Agreement, including a breach or termination thereof, shall be settled by a sole arbitrator to be appointed mutually by Company and you, in accordance with the provisions of the Arbitration and Conciliation Act, 1996, or amendment thereto. In the event we are unable to reach an agreement on the sole arbitrator, we agree to have a panel of three arbitrators appointed, of which one shall be appointed by each of us, and the third arbitrator appointed by the two arbitrators. The venue for arbitration shall be Delhi. The arbitral procedure shall be conducted in the English language and any award or awards shall be rendered in English. The Website specifically prohibits you from usage of any of its Services in countries or jurisdictions that do not corroborate to all stipulations of these Terms. You agree, as we do, to submit to the exclusive jurisdiction of the courts at Delhi.

  1. Taxes

You shall be responsible for payment of all fees/costs/charges associated with the purchase of products from us and you agree to bear any and all applicable taxes including but not limited to GST, Customs, duties and cesses etc.

Additional Terms for SALE:

Company may, from time to time, announce certain offers with intent to promote its Website and/or Services/ ancillary services (“Promotional Offer/s”). The Promotional Offer(s) would always be governed by this Terms plus certain additional terms and conditions, if any prescribed. The said additional terms and conditions, if prescribed, would be specific to the corresponding Promotional Offer only and shall prevail over these Terms, to the extent they may be in conflict with these Terms. Company reserves the right to withdraw, discontinue, modify, extend and suspend the Promotional Offer(s) and the terms governing it, at its sole discretion.

The offer is only valid for a limited period of time.

The offer cannot be combined with any other promotion.

In case you would like to return your product, only the discounted price will be refunded back to your original method of payment.

The offer is valid only until stock lasts.

The offer is entirely at Company’s discretion, it can be changed or removed without prior intimation.

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